Frequently Asked Questions
Everything you need to know about your Croozer sports gear and shopping experience.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear ready for your next event sooner.
How do I determine the right size for my athletic wear?
We provide a comprehensive size guide on every product page. We recommend measuring your chest, waist, and hips and comparing them to our chart to ensure a high-performance fit.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain items like swimwear and compression base layers must have the tags intact.
Are Croozer products covered by a warranty?
Yes, all Croozer hardware and equipment come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from intense athletic use.
Do you offer international shipping?
Currently, we ship to over 20 countries. International shipping rates and delivery times vary by location and will be calculated automatically during the checkout process.
How should I care for my high-performance fabrics?
To maintain the moisture-wicking properties of our gear, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.